Realtime by default
ActionCable updates, typing state, unread counts and resilient polling keep every conversation current.
CHATWOOT-POWERED CONCIERGE
Thoughtful support, wherever your guests arrive.
A secure, brandable chat widget built for travel and hospitality teams. One script brings realtime Chatwoot conversations to any website.
✓ Isolated iframe✓ Signed identity✓ Realtime messaging
BUILT FOR HOSPITALITYPersonal service,
beautifully delivered.
beautifully delivered.
ONE SMALL SCRIPT
Everything a polished guest conversation needs.
Safe across websites
Exact-origin tenant rules, short-lived HMAC tokens and iframe isolation protect the host page and guest identity.
Ready for real service
Attachments, emoji, transcript download, delivery status, quick actions and responsive mobile behavior.
INSTALL IN MINUTES
Add KIN Support to any site.
Configure a tenant on the widget server, allow the website origin, then paste this snippet before the closing body tag.
<script>
window.KinChatConfig = {
tenantKey: "kin",
locale: "en",
// Optional signed-in user:
// user: {
// identifier: "kin:user_123",
// identifierHash: "<sha256-hmac>",
// name: "Alice",
// email: "alice@example.com"
// }
};
</script>
<script async src="https://widget.example.com/widget.js"></script>Control the conversation from your product.
open() / close()Control the floating panel.
identify(user)Switch to a server-signed customer.
reset()Return safely to a new anonymous visitor.
on(event, handler)Observe ready, unread, message and error events.